Refund policy

Last updated: 27 September 2026

Pantry NFC stickers, magnets and other tag products are still being developed. They are not currently available to buy from this website, and we are not accepting tag orders.

If you believe you have placed an order or been charged by Pantry, email support@thepantryapp.co.uk with the order number and a short description of the issue. We will investigate and arrange any refund that is due.

Before we begin selling physical products, we will publish the applicable cancellation and return process, the returns address, return-postage responsibility and refund timings. Nothing here limits your legal rights, including rights relating to faulty, misdescribed or unfit goods.